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Having watched this from the sidelines, I'd have a hard time recommending
someone make the switch from AT&T to a CLEC. I'm sure this would've been
easier if she were coming to Sonic from Comcast.
I have my doubts as to Comcast's ability to port numbers from any
provider, including themselves. Would you believe that going from
Comcast to Comcast was a major problem? One of my customers moved
their business from Scotts Valley to Felton, a distance of about 4
miles. They were on Comcast Business Class in SVLY and were moving to
Comcast Business Class in Felton. In order to retain their 4
telephone numbers, Comcast assigned new phone numbers in Felton,
demanded that the customer pay $5/month(?) per line for "forwarding",
and stonewalled any attempts by me or the customer to remove the
forwarding charges. The customer was told by Comcast that this would
be a temporary arrangement and to call back in a few months to remove
the call forwarding. After 2 months, I called on behalf of the
customer and was told that since it has been 2 months, the arrangement
was permanent and that they have no way to remove the call forwarding
kludge. At the request of the customer, I ceased pounding on Comcast
to fix the problem. I'll be in their building today and will check if
anything has changed.
I have no advice on how deal with number porting from AT&T to Sonic.
I've done it twice going from AT&T to Cruzio Velocity service, which
is essentially the same as Sonic Fusion service. No problems with
porting the phone number from AT&T so far. However, I was warned NOT
to discontinue AT&T service until the new Cruzio service was
established, which may have been the problem.
Jeff Liebermann ***@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558