Post by John Slade
The guy that called me was also flustered when I asked
him what version of Windows I was running.
I've only had one of those "support" calls. Unfortunately, I didn't
have sufficient time to make it entertaining, so I simply asked why he
thought I was running Windoze when I was running Linux at the time. He
just hung up. I must admit that I lied, because I was running XP in a
virtual machine on the same computah.
One of my friends received a similar call and wanted to see exactly
what they did to his home computah. At the time, whether they
installed spyware, keyloggers, malware, viruses, etc was in doubt. So,
he let the called install some remote control program and let him look
at the Event Viewer. Much to his surprise, he did a credible job of
finding obsolete drivers, driver conflicts, unsigned versions, and
load failures. That's understandable because my friend writes drivers
and his home machine is stuffed full of drivers installed during long
forgotten projects. However, when the caller wanted $150 to fix these
problems and another $150 to look for others, my friend declined.
Afterwards, he couldn't find any changes other than the remote control
program and a few log files that had grown.
Jeff Liebermann ***@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558