Eli the Bearded
2016-03-14 21:47:38 UTC
From: "Your AT&T U-verse Customer Care Team"
Important Account Information
Today your high-speed Internet service is provided over our
traditional broadband network. Your neighborhood is in a high
network traffic area, so to provide a better Internet
experience, we're transitioning customers in your area to our
advanced digital AT&T U-verse(R) network that includes
fiber-optic technology(1) which allows us to offer more speed,
more options, and more reliability than ever before! But it's
important that you call us at 877.377.1686 before 04/19/2016
to ensure your service isn't interrupted when we transition
customers in your area within the next 45 days.
Your current AT&T High Speed Internet Plan
Speed: 3.0 Mbps
AT&T U-verse High Speed Internet
Speed: 3.0 Mbps
Price: $29.95/mo. for 12 months, then $47/mo. after that(2)
So when I called them, the "Customer Care Team" worker at the other end
of the phone line told me that 3.0 Mbps is the highest speed that will
be available with this new "U-verse(R) network that includes
fiber-optic technology". I found this baffling.
But when the "Customer Care Team" worker then kept insisting that the
U-verse 3.0 Mbps would be "faster" than the "High Speed Internet" (aka
DSL as available far from the exchange) that is 3.0 Mbps, I explicitly
told them I didn't believe that was possible unless something was very
Does anyone have comments they'd like to share about what ATT is trying
to play at here?
there was nothing on the website about U-Verse available near me