Post by David Arnstein Post by firstname.lastname@example.org
Did you call up Comcast and threaten to leave? They seem to have some
secret "customer retention" specials sitting around. They did that with
me when I split. I only had their TV service. The CSR said she'd
rather do without her cellphone than lose TV. Yeah, sure. ;-)
Have any of you tried switching back and forth between AT&T and Comcast?
I mean, is this a way to get perpetual introductory pricing?
My brother got introductory pricing from his service provider for a few
years by threatening to leave, every year. But eventually, he was told,
"good bye and good luck."
Another (possible) data point. There is a fellow in my office who tells
me that one of his contracts with AT&T gave him introductory pricing
for one year, but included a two year commitment to service. I was
astonished. Did any of you get a contract like this from AT&T or Comcast?
AT&T Gigabit service in my city has a $70 guarantee for three years with
a one year commitment. The $70 includes the fiber modem and
installation. You must opt into AT&T spying on you to get that rate.
The lower speed AT&T plans are a terrible deal. $62/month for 24Mb/s for
one year, $99 installation, $50 rebate, then it goes up to $79/month.
I know that satellite TV contracts are typically for two years and the
first year is much less than the second year. But you know the cost in
advance so you just compute the average monthly cost over two years,
including the value of any one-time rebates. With satellite you're
pretty much forced to switch back and forth between DirecTV and Dish
every two years because they won't give you the introductory rate again
even if you go back under contract.
The Comcast resellers will tell you to come back to them after a year
and they'll sign you up for another introductory rate with a different
credit card and different name, i.e. a spouses name. But Comcast appears
to have tired of these resellers and no longer lets them offer better
deals than Comcast themselves.
Comcast Internet only now costs $40 per month for one channel (25Mb/s)
and $50 for four channels (100Mb/s) with a one year commitment. They've
done away with 50Mb/s and 75Mb/s. You bring your own DOCSIS modem or
lease one from them.